What to Expect from a Digital Marketing Agency in 2024 (and What NOT To)

what to expect from a digital marketing agency

When Mrs B, an energetic homeschool owner in Lagos, decided to invest in a digital marketing agency, her vision was clear: boost enrollment and build her brand. The agency she chose promised a beautiful website, social media magic, and a flood of new students within three months.

Three months later, Mrs. B had a lovely website, but there were still no new enrollments. Her social media posts garnered a few likes, but her inbox remained silent. Frustration set in. What went wrong?

This scenario is more common than you might think. Too often, businesses are lured in by lofty promises that digital marketing agencies can’t (or won’t) deliver on. Let’s unravel what you should realistically expect from a digital marketing partnership.

Setting Realistic Expectations

setting expectations for your digital marketing team

  1. Digital Marketing is a Marathon, Not a Sprint: While some quick wins are possible when advertising your business online, genuine results take time. SEO rankings don’t skyrocket overnight, brand awareness builds gradually, and trust takes longer to establish. An ethical digital marketing agency will be upfront about this reality and focus on sustainable, long-term digital strategies.
  2. Communication is Key: Expect regular updates, transparent reporting, and a willingness to explain their approach in plain language. You should feel comfortable asking questions and receiving timely responses. If an agency is evasive or reluctant to communicate, it’s a red flag.
  3. Data-Driven Decisions: A reputable digital marketing agency will use analytics to track progress, measure success, and make data-informed adjustments. This means they’ll regularly review website traffic, social media engagement, conversion rates, and other relevant metrics to refine their strategies.
  4. Collaboration is Crucial: The best digital marketing partnerships are collaborative. You should be involved in the strategy development process, provide feedback on creative assets, and share insights about your target audience. Your agency should value your input and work with you as a partner, not just a client.
  5. Expertise Matters: Every agency has its strengths. Some excel at SEO, others at social media, and others at content creation. Be clear about your specific needs and choose an agency with the expertise to match. If an agency claims to be a master of all trades, be wary.
  6. No Guarantees: No reputable agency can guarantee specific results like a number-one ranking on Google or a fixed number of new leads. These are dependent on numerous factors outside of their control. Focus on agencies that promise a comprehensive approach, not specific outcomes.

What You Should NOT Expect

  • Instant Gratification: While you may see some quick wins early on, significant results like substantial traffic increases, high search rankings, or massive conversions typically require time and ongoing effort.
  • Secret Formulas: Legitimate digital marketing agencies don’t rely on secret, “exclusive” strategies. Effective marketing involves a combination of tried-and-true methods, data analysis, and industry best practices. If an agency claims to have a revolutionary, proprietary formula that guarantees success, proceed with caution.
  • All-Or-Nothing Packages: Every business has unique needs and budgets. A reputable digital agency will tailor their services to your specific goals and constraints, not force you into an expensive, cookie-cutter package. Expect a detailed proposal outlining exactly what services they’ll provide, how they’ll measure success, and what you can expect to achieve within a reasonable timeframe.
  • Lack of Communication: Open, transparent communication is essential for a successful partnership. Your agency should provide regular updates on campaign progress, clearly explain their strategies (without excessive jargon), and be readily available to answer your questions. If you feel like you’re in the dark or struggling to get timely responses, it’s a sign that the digital marketing agency isn’t prioritizing your needs

Finding the Right Digital Marketing Agency for Your Success

Edensdigital Agency digital marketing agency in lagos

Selecting a digital marketing agency is an investment in your business’s future. By understanding what to realistically expect, you can make an informed decision and find a partner who will help you achieve long-term success.

Tired of empty promises and underwhelming results? Edens Digital offers transparent, data-driven digital marketing solutions tailored to your business. Contact us today for a free consultation and let’s build a partnership focused on achieving your unique goals.




Subscribe to our newsletter

Be the first to know when we release more contents like this one